Privacy Policy

Privacy Policy

Welcome to QINGKUN (“we”, “us”, or “our”). We operate the website www.qingkun.online (the “Site”), an independent online store offering footwear to customers in the United States. This Privacy

1. Information We Collect

We collect personal information that you voluntarily provide to us, as well as information automatically collected when you use our Site. The types of information we collect include:

1.1 Personal Information You Provide

• Contact Information: Such as your name, email address, phone number (e.g., 18850340139), and shipping/billing address, which you provide when placing an order, creating an account, or contacting our customer service.
• Payment Information: Such as credit card details, debit card information, or other payment method details, which are collected and processed by our third-party payment processors (see Section 4 for more details).
• Account Information: Such as your username, password, and order history, which you create when registering an account on our Site.
• Communication Preferences: Information about how you wish to receive communications from us (e.g., marketing emails, promotional updates).

1.2 Automatically Collected Information

• Device and Usage Information: Such as your IP address, browser type, operating system, device type, pages visited on our Site, time and date of visits, and the amount of time spent on each page. This information is collected using cookies, web beacons, and similar tracking technologies (see Section 3 for more details).
• Location Information: Approximate geographic location based on your IP address, which helps us optimize our services for your region and comply with local shipping regulations.

2. How We Use Your Information

We use your personal information for the following legitimate business purposes:

• Process and fulfill your orders, including verifying payment details, arranging shipping, and providing order confirmations.
• Manage your account, including updating your account information, tracking your order history, and providing personalized services.
• Respond to your inquiries, comments, or requests for customer support (using your phone number, email, or other contact information).
• Send you important updates, such as order status notifications, shipping alerts, and changes to our terms or policies.
• Improve our Site and services, including analyzing user behavior, optimizing website performance, and developing new products or features.
• Send you marketing and promotional communications, such as newsletters, special offers, and product updates, if you have opted to receive them. You can unsubscribe from these communications at any time (see Section 7).
• Prevent fraud, protect the security of our Site and users, and comply with applicable laws and regulations.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons, pixels) to collect and store information about your use of our Site. Cookies are small text files that are placed on your device by a website. They help us recognize your device, remember your preferences, and enhance your browsing experience.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, but please note that disabling cookies may affect the functionality of our Site (e.g., you may not be able to complete an order or access your account).

Types of cookies we use:

• Necessary Cookies: Essential for the operation of our Site. They enable you to navigate the Site and use its core features (e.g., processing orders, accessing secure areas).
• Analytics Cookies: Help us analyze how users interact with our Site, so we can improve its performance and usability. These cookies collect information about page views, bounce rates, and other usage metrics.
• Marketing Cookies: Used to deliver personalized marketing content to you based on your interests and browsing history. They may also be used to measure the effectiveness of our marketing campaigns.

4. Disclosure of Your Information to Third Parties

We do not sell your personal information to third parties for marketing purposes. We may disclose your information to the following third parties for legitimate business purposes:

• Third-Party Service Providers: Companies that perform services on our behalf, such as payment processing (e.g., Stripe, PayPal), shipping and logistics (e.g., USPS, UPS), email marketing (e.g., Mailchimp), and website analytics (e.g., Google Analytics). These service providers are only permitted to use your information to perform the services we have contracted them for, and they are obligated to protect your information.
• Legal and Regulatory Authorities: If required by law, regulation, or legal process (e.g., a subpoena), or to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transaction involving QINGKUN, your personal information may be transferred to the new owner or entity, provided that they agree to comply with this Privacy Policy.

5. Data Security

We take the security of your personal information seriously and implement reasonable technical, administrative, and physical safeguards to protect it from unauthorized access, use, disclosure, or modification. These safeguards include:

• Secure socket layer (SSL) encryption for data transmission (indicated by the “https://” in our Site URL).
• Secure storage of data and access controls to limit access to personal information to authorized personnel only.
• Regular security audits and updates to our systems and processes.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security, and you use our Site at your own risk.

6. Your Rights Regarding Your Information

Under applicable U.S. laws (e.g., California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA)), you may have the following rights regarding your personal information:

• Right to Access: Request access to the personal information we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete personal information.
• Right to Deletion: Request deletion of your personal information, subject to certain exceptions (e.g., we may need to retain information to fulfill a legal obligation).
• Right to Opt-Out: Opt out of the sale of your personal information (if applicable) or the use of your information for targeted advertising.
• Right to Data Portability: Request a copy of your personal information in a portable, machine-readable format.

To exercise any of these rights, please contact us using the information provided in Section 8. We may require you to verify your identity before processing your request to ensure the security of your information. We will respond to your request within the time frame required by applicable law.

7. Marketing Communications

If you have opted to receive marketing communications from us, we may send you emails, text messages, or other communications about our products, promotions, and services. You can unsubscribe from these communications at any time by:

• Clicking the “unsubscribe” link at the bottom of our marketing emails.
• Contacting us directly using the information provided in Section 8 and requesting to be removed from our marketing lists.

Even if you unsubscribe from marketing communications, we may still send you non-marketing communications, such as order confirmations, shipping alerts, or important updates about our services.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

• Phone: 18850340139 (Available Monday–Friday, 9:00 AM – 6:00 PM EST)
• Email: privacy@qingkun.online
• Mailing Address: QINGKUN Privacy Team, 123 Commerce Street, Suite 405, New York, NY 10001, United States

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, applicable laws, or regulatory requirements. When we make changes, we will update the “Effective Date” at the top of this policy and post the revised policy on our Site. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Your continued use of our Site after the updated Privacy Policy is posted constitutes your acceptance of the changes